Question 1

How does the AI mock interview work?

Accepted Answer

Our AI conducts realistic interviews based on your target role and company. It analyzes your responses in real-time, providing feedback on content, delivery, body language, and areas for improvement. The AI uses advanced natural language processing and machine learning algorithms trained on thousands of successful interviews.

Question 2

How do I get started with Offerly?

Accepted Answer

Getting started is simple! Sign up for a free account, complete your profile with your target role and industry, and you can immediately start with AI mock interviews. We'll guide you through the onboarding process with a quick tutorial.

Question 3

What does '92% success rate improvement' mean?

Accepted Answer

Based on our user data, professionals who complete at least 5 mock interviews with Offerly see an average 92% improvement in their interview success rate compared to their baseline. This is measured by comparing interview outcomes before and after using our platform.

Question 4

How much time should I dedicate to interview preparation?

Accepted Answer

We recommend practicing 15-30 minutes daily for optimal results. Most users see significant improvement after 5-7 mock interviews. The platform adapts to your schedule, allowing you to practice anytime, anywhere.

Question 5

Is my data secure and private?

Accepted Answer

Absolutely. We use enterprise-grade AES-256 encryption for data at rest and TLS 1.3 for data in transit. All interview sessions are private and can be deleted at any time. We're SOC 2 Type II compliant and never share your personal information with third parties.

Question 6

How long do you keep my interview data?

Accepted Answer

Interview recordings and analysis are kept for 12 months by default to track your progress. You can delete individual sessions or all your data at any time from your account settings. We automatically purge data older than 24 months unless you specifically request to keep it longer.

Question 7

Are you GDPR compliant?

Accepted Answer

Yes, we are fully GDPR compliant. You have the right to access, modify, or delete your personal data at any time. We provide data portability and have appointed a Data Protection Officer (DPO) to ensure compliance with all privacy regulations.

Question 8

What pricing plans do you offer?

Accepted Answer

We offer three plans: Free (3 mock interviews per month), Pro ($29/month with unlimited interviews and advanced features), and Enterprise ($99/month with 1-on-1 coaching and custom scenarios). All plans include a 7-day free trial of Pro features.

Question 9

What if I'm not satisfied with the service?

Accepted Answer

We offer a 30-day money-back guarantee on all paid plans. If you're not completely satisfied, we'll refund your subscription, no questions asked. You can request a refund directly from your account settings or by contacting support.

Question 10

When am I billed and can I change my plan?

Accepted Answer

You're billed monthly on the date you subscribed. You can upgrade, downgrade, or cancel your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments. Cancellation stops future billing but you keep access until the end of your current period.

Question 11

Do you offer team or enterprise discounts?

Accepted Answer

Yes! We offer significant discounts for teams of 5+ users and custom pricing for enterprise customers. Contact our sales team for a personalized quote and to discuss your organization's needs.

Question 12

Can I practice for specific companies?

Accepted Answer

Yes! We have interview question databases for 500+ companies including Google, Microsoft, Amazon, Apple, Facebook, Tesla, and many others. Our AI adapts its questioning style and expectations based on the company culture and known interview processes.

Question 13

How detailed is the AI feedback?

Accepted Answer

Our AI provides comprehensive feedback on content quality, communication clarity, body language, pacing, and confidence level. You'll receive specific suggestions for improvement, example better answers, and a detailed score breakdown across multiple dimensions.

Question 14

What types of interviews can I practice?

Accepted Answer

You can practice behavioral interviews, technical coding interviews, system design interviews, case study interviews, and industry-specific scenarios. We support interviews for software engineering, product management, consulting, finance, marketing, and many other fields.

Question 15

How do I track my improvement over time?

Accepted Answer

Your dashboard shows detailed analytics including improvement trends, skill area scores, completion rates, and personalized recommendations. You can see your progress across different interview types and compare your performance to industry benchmarks.

Question 16

What browsers and devices are supported?

Accepted Answer

Offerly works on all modern browsers (Chrome, Firefox, Safari, Edge) and is fully responsive on desktop, tablet, and mobile devices. For video interviews, we recommend Chrome or Firefox for the best experience. No downloads or installations required.

Question 17

What are the video and audio requirements?

Accepted Answer

A standard webcam and microphone are sufficient. We recommend a quiet environment with good lighting. Our platform automatically adjusts for different audio and video qualities and provides technical checks before each interview session.

Question 18

Can I use Offerly offline?

Accepted Answer

The AI interview sessions require an internet connection, but you can access your interview history, feedback, and study materials offline. We're working on a mobile app that will support limited offline functionality.

Question 19

What kind of customer support do you provide?

Accepted Answer

We offer 24/7 chat support for all users, email support with responses within 4 hours, and priority phone support for Enterprise customers. Our support team includes career coaches who can provide personalized interview advice.

Question 20

Do you offer human coaching sessions?

Accepted Answer

Yes! Enterprise plan subscribers get monthly 1-on-1 video coaching sessions with professional career coaches. Pro plan users can book individual coaching sessions for an additional fee. All coaches are certified professionals with hiring experience.

Question 21

Do you provide API access for developers?

Accepted Answer

We offer API access for Enterprise customers who want to integrate Offerly's interview AI into their own platforms or HR systems. Contact our sales team to discuss API capabilities and pricing.

Frequently Asked Questions